Contact
Tell us what you serve
Quotes, artwork questions, reorders and sample requests all land in the same inbox. Send the item size and the quantity and you will have a price back quickly.
Ways to reach us
Call us
+1-503-358-0443
Email us
info@theconesleeves.com
Message us with a photo of your cone
Address
Da 408, San Jose, CA 95128, United States
What to include for the fastest quote
- The item: cone type, cup size, burger height or tray capacity
- Quantity you want, and whether this is a one-off or repeating
- Board preference if you have one: kraft, white or recycled
- Any artwork you already have, or just your logo
- When you need it in hand
Not sure on sizing? A photo of the cone or cup with a ruler beside it is enough for us to build the dieline.
Packaging designer
Design it while you are here
Five steps and the details land in the same inbox as the form above, with your specification already written out.
Questions
Questions before you get in touch
What should I include for the fastest sleeve quote reply?
The item size, such as cone type, cup size, burger height or tray capacity, plus the quantity, whether the order repeats, any board preference, your artwork or logo, and when you need the packaging in hand.
Can I send a photo of my cone instead of measurements?
Yes. A photo of the cone or cup with a ruler beside it is enough for us to build the dieline. Send it with your quantity and we take the sizing from there, then confirm the fit on the proof.
Where do reorders, samples and artwork questions get handled?
All of them land in the same inbox as quote requests. Use whichever channel suits you, and the same team picks up pricing, artwork checks, reorders and sample requests without passing you between departments.
Can I contact The Cone Sleeves on WhatsApp about an order?
Yes, WhatsApp is one of the ways to reach us, alongside phone and email. It is handy for sending a quick photo of your cone, cup or burger with a ruler beside it so we can start on the dieline.
How quickly will I hear back after sending my details?
Send the item size and the quantity and you will have a price back quickly. Missing details slow things down, so include what you know, or request a quote online with every field laid out.
Should I say whether my sleeve order is one-off or repeating?
Yes. Knowing whether the job is a one-off or a repeating order helps us plan the run. Approved dielines and artwork stay on file, so a repeat order skips setup and goes straight to proof confirmation.
Can I get in touch before choosing kraft, white or recycled board?
Yes. A board preference helps but is not required. Tell us what you serve and how you want the packaging to feel, and we will suggest a stock, with the same artwork proofed on two boards if you want to compare.
Can I request sample sleeves when I get in touch?
Yes. Sample requests go to the same inbox as quotes. Mention the item and the stocks you want to compare, such as kraft against white SBS, and we will follow up with you on what suits the job.
Is there a way to send my specification without writing an email?
Yes. The five-step packaging designer writes out your specification as you answer, then sends it to the same inbox as the form, so we receive product, size, board, print and finish in one message.
What if I am unsure when I need the sleeves delivered?
Give us a rough date and we will work back from it. Production runs six to seven business days after proof approval, or three to four on a rush, so proofing is usually the stage worth planning around.